CUSTOMER STORY – MSSP & SME SECURITY
MSSP services help SMEs optimize security costs
Save up to 40% on total IT costs with the exclusive FlexSecure360 platform
IPSIP Vietnam partnered with an MSSP in Paris to implement a centralized cybersecurity management model for SME customers. The solution improves system visibility, standardizes protection layers, and supports compliance requirements without the need to build a complex in-house security team.
MSSP Partner in France
SME business
Cybersecurity for SMEs
Customer background and security challenges
Infrastructure operations and security monitoring requirements were defined based on the specific characteristics of a global remittance system.
Paris, France
MSSP partner serving SMEs
Managed Security Service Provider in Paris
The customer is a managed security service provider specializing in helping small and medium-sized businesses build secure and resilient digital environments.
The partner has extensive experience in implementing Hybrid systems and delivering on-demand IT services, Cloud solutions, network security, and infrastructure management.
3 key customer challenges
Small and medium-sized businesses need protection against growing risks but often face limitations in tools, expertise, and operational resources.
Growing threats
Cyberattacks continue to evolve in both methods and sophistication, while many SMEs lack the expertise needed to proactively detect and address them.
Stringent compliance requirements
Businesses must comply with data regulations and security standards but often lack the processes and resources required to maintain consistent compliance.
Lack of tools suited to scale
Many security platforms are costly, complex to deploy, or require dedicated teams, making them difficult for small and medium-sized businesses to adopt and operate.
The MSSP partner’s requirements
The partner needed a centralized security solution capable of serving multiple customers on a single platform, with modular deployment and flexible scalability based on each business’s needs.
Centralized Management
Flexible Scalability
Multi-Tenant
Modular Deployment
FlexSecure360 security platform
A unified platform for the entire security environment. FlexSecure360 gives the MSSP partner clear system visibility, real-time activity monitoring, and centralized management of diverse security needs without requiring a complex technical team.
PLATFORM
SaaS architecture
Easy to deploy and manage, enabling the partner to deliver security services to SME customers quickly.
FLEXIBILITY
Modular security
Select and expand protection capabilities according to each business’s specific needs.
PROTECTION SCOPE 01
Cloud
Monitor and manage security layers across Cloud environments.
PROTECTION SCOPE 02
On-premise
Extend protection to internal systems and devices.
OPERATIONS
Advanced automation
Reduces manual workloads and helps the operations team respond more consistently.
GOVERNANCE
Standardization and compliance
Supports centralized policy management and increasingly stringent data protection requirements.
FlexSecure
360
Results Achieved
Adding FlexSecure360 to its service portfolio enabled the Paris-based MSSP partner to expand its security capabilities for SMEs while standardizing management on a centralized platform.
1.500+
Devices protected
FlexSecure360 has been deployed to protect more than 1,500 devices across customer environments managed by the MSSP partner.
16%
Monthly growth
Deployments recorded 16% month-over-month growth, demonstrating the MSSP partner’s ability to scale its services rapidly.
650+
Active users
More than 650 users actively use the platform’s security capabilities, demonstrating the solution’s successful adoption across multiple businesses.
95%
Activation rate
95% of users activated the service, reflecting strong adoption of the deployed solution.
40%
IT cost savings
The centralized management and modular deployment model helped SMEs save up to 40% on total IT costs within the project’s reported results.
VALUE
With FlexSecure360, the partner can manage multiple customers on a single platform, synchronize security policies, and expand its service portfolio without developing a separate system for each business.
These results enable the MSSP to optimize operational resources while making professional security capabilities more accessible to SME customers.
FlexSecure360 Features Highly Valued by MSSPs
One centralized management platform for multiple customers. FlexSecure360 enables MSSPs to manage users, policies, incidents, and data without operating multiple disconnected tools.
MANAGEMENT SCOPE
Customers & Access
Manage multiple organizations while maintaining separate controls for each environment.
MULTI-WORKSPACE
Multi-Workspace Management
Manage customer accounts from a single interface and synchronize policies across Email, Endpoint, and EDR.
Multiple Customers
One Interface
SECURE ACCESS
Access Control
Restrict application access by IP address or geographic location, reducing the risk of access from unauthorized regions.
IP Policy
GEO Policy
OPERATIONS SCOPE
Users & Policies
Standardize configurations and reduce manual tasks in day-to-day administration.
IDENTITY GROUPS
Group-Based User Management
Apply protection by user group and automatically synchronize account data, helping reduce errors caused by manual administration.
Microsoft
Tenant
POLICY CONTROL
Security policy management
Use standard configurations or customize allow lists and block lists based on the risk profile of each environment.
Allow List
Block List
ASSURANCE SCOPE
Incidents & data
Centralize operational evidence and support data protection requirements.
TICKET LOG
Alert and incident tracking
Centralize events for classification, tracking, and resolution, helping teams avoid missing critical alerts.
Classify
Notify
Resolve
DATA COMPLIANCE
Data compliance support
Identify and protect sensitive data across Email, Cloud, and endpoint environments using appropriate policies.
PII
PHI
PCI
Why do small and medium-sized businesses choose IPSIP Vietnam to deploy FlexSecure 360?
Internationally certified experts
The IPSIP Vietnam team holds technology certifications from AWS, Cisco, WALLIX, and Fortinet, enabling it to support diverse infrastructure environments and security requirements.
Deployment based on actual needs
IPSIP Vietnam assesses existing devices, Email, Cloud environments, and systems to recommend the necessary modules, helping avoid unnecessary investment and overlapping solutions.
Optional 24/7 monitoring
Businesses can add 24/7 SOC services, enabling specialists to continuously monitor alerts, analyze threats, and support after-hours incident response.
International security standards
Service processes and information controls are designed in accordance with international standards and frameworks such as ISO/IEC 27001:2022 and SOC 2 Type II.
Strong and trusted cybersecurity protection
IPSIP combines the expertise of its security team with a solution ecosystem from SentinelOne, CrowdStrike, Fortinet, and Sekoia. Based on the required scope, suitable solutions are selected to support security monitoring and the detection and management of threats to business systems.
This approach strengthens data protection, supports stable operations, and improves response capabilities when security risks emerge.
TELL US ABOUT YOUR PROJECT
...And our team will:
Review your request within 1–2 business hours.
Provide a detailed proposal based on your project’s specific scope and requirements.
Arrange an in-depth call to discuss your project and finalize the most suitable approach.
Sign the service agreement and officially launch the project with you.
Don’t have specific requirements yet but want to learn more about our capabilities? Visit About IPSIP Vietnam to discover more about our team’s expertise.
