Cyber ​​Security Hub

This article summarizes the core risks and security standards every enterprise must master when integrating Agentic AI into their technology infrastructure.

Two businesses both have 50 employees and similar IT support needs, but might receive very different IT Helpdesk quotes? The reason lies not only in the unit price but also in how the provider determines the number of users, devices, support requests, and the scope of work. Understanding how IT Helpdesk pricing is calculated helps businesses compare quotes more accurately, budget properly, and minimize unexpected incurred costs.

The South Korean financial sector faced a massive cybersecurity shock in early October 2026. This time, cybercriminals did not rely on traditional manual methods, but weaponized Artificial Intelligence (AI) to breach systems, leading to the leak of personal data belonging to over 67,000 users. The incident forced national authorities to intervene immediately to prevent a wider crisis.

In the era of hyper-connectivity, "digital sovereignty" has moved beyond academic discussions to become a vital factor for every enterprise. The recent launch of the Sovereign Identity Access solution from cybersecurity vendor WALLIX offers a practical perspective: To truly master their digital space, enterprises must start with strict control over identity and access systems.

To switch IT Helpdesk providers without disrupting end users, businesses must establish an exit plan, audit ticket data, control access permissions, transfer operational knowledge, run parallel operations with clear ownership, and execute cutover only after meeting critical operational conditions.

Tội phạm đang nhắm vào tài khoản Zalo qua OTP, website giả, mã QR và mã độc. Nhận diện 5 thủ đoạn cùng cách bảo vệ cá nhân và doanh nghiệp.

Cybersecurity Awareness Month 2026 highlights essential security habits as AI, ransomware and supply chain risks push businesses toward greater cyber resilience.

Against the backdrop of rapid technological advancement, Interpol has issued critical assessments regarding the impact of artificial intelligence (AI) on corporate information security.

Financial services cybersecurity 2027: 5 priorities for AI, access rights, suppliers, and recovery, drawing on PwC’s report for banking, insurance, and asset management.

Roadmap onboarding dịch vụ IT Helpdesk trong 30 ngày từ discovery, inventory, access control, knowledge transfer đến go-live, hypercare và nghiệm thu.

An operationally sound IT Helpdesk SLA must clearly define service scope, support hours, intake channels, priority levels, response and recovery timelines, SLA clock rules, exclusions, escalation workflows, audit reporting, service credits, and periodic review mechanisms.

When it comes to granting administrative privileges, changing production configurations, handling security incidents, or prioritizing actions during a major incident, the critical question is no longer can the vendor do it? but rather who has the decision-making authority and who is ultimately responsible? That is why the IT Helpdesk RACI Matrix should be defined alongside the service scope and Service Level Agreement (SLA) right from the start.

Cybersecurity 2027: 8 priorities businesses should prepare for across AI, data, cloud, and recovery, drawing on PwC reports and sources from WEF, ENISA, Verizon, and NIST.

From the PUBG case, explore how online games online game player data protection, accounts, personal data and systems, and what businesses can learn about cybersecurity.

Recently, the cybersecurity situation in Hung Yen has faced complex developments as information systems of several local agencies and organizations showed signs of being compromised. The culprits behind these attacks have been identified as two dangerous ransomware strains named "The Gentlemen" and "Trigona." In response to the situation, the Hung Yen Provincial Police quickly issued an urgent warning to help units take timely preventive measures.