Cyber ​​Security Hub

This article analyzes 8 hidden IT Helpdesk cost categories that businesses must inspect before signing contracts - ranging from onsite fees, after-hours support, and project work to licensing, replacement hardware, volume overages, service transitions, and third-party coordination.

Online rumors and false information can damage reputation, revenue and customer trust. Here is how businesses should respond effectively.

International cybersecurity agencies have recently issued an important cybersecurity warning regarding a large-scale cyber espionage campaign. According to the advisory, a hacker group linked to the Chinese government is combining wide-scale automated scanning tools with legitimate administration software to infiltrate, maintain persistence, and steal data from numerous organizations globally.

Learn how to calculate IT Helpdesk TCO and ROI using staff, tools, recruitment, downtime, transition, retained IT, and vendor-management costs.

Cybersecurity news for October 5–11, 2026: The Gentlemen ransomware, image-based blackmail, AI Agents in bank attacks and cloud, third-party risks.

This article summarizes the core risks and security standards every enterprise must master when integrating Agentic AI into their technology infrastructure.

Two businesses both have 50 employees and similar IT support needs, but might receive very different IT Helpdesk quotes? The reason lies not only in the unit price but also in how the provider determines the number of users, devices, support requests, and the scope of work. Understanding how IT Helpdesk pricing is calculated helps businesses compare quotes more accurately, budget properly, and minimize unexpected incurred costs.

The South Korean financial sector faced a massive cybersecurity shock in early October 2026. This time, cybercriminals did not rely on traditional manual methods, but weaponized Artificial Intelligence (AI) to breach systems, leading to the leak of personal data belonging to over 67,000 users. The incident forced national authorities to intervene immediately to prevent a wider crisis.

In the era of hyper-connectivity, "digital sovereignty" has moved beyond academic discussions to become a vital factor for every enterprise. The recent launch of the Sovereign Identity Access solution from cybersecurity vendor WALLIX offers a practical perspective: To truly master their digital space, enterprises must start with strict control over identity and access systems.

To switch IT Helpdesk providers without disrupting end users, businesses must establish an exit plan, audit ticket data, control access permissions, transfer operational knowledge, run parallel operations with clear ownership, and execute cutover only after meeting critical operational conditions.

Tội phạm đang nhắm vào tài khoản Zalo qua OTP, website giả, mã QR và mã độc. Nhận diện 5 thủ đoạn cùng cách bảo vệ cá nhân và doanh nghiệp.

Cybersecurity Awareness Month 2026 highlights essential security habits as AI, ransomware and supply chain risks push businesses toward greater cyber resilience.

Against the backdrop of rapid technological advancement, Interpol has issued critical assessments regarding the impact of artificial intelligence (AI) on corporate information security.

Financial services cybersecurity 2027: 5 priorities for AI, access rights, suppliers, and recovery, drawing on PwC’s report for banking, insurance, and asset management.

Roadmap onboarding dịch vụ IT Helpdesk trong 30 ngày từ discovery, inventory, access control, knowledge transfer đến go-live, hypercare và nghiệm thu.