24/7 Managed Firewall services
Continuous network protection with less strain on your IT team
IPSIP Vietnam provides comprehensive Firewall management, covering configuration, access policies, and security updates, as well as performance monitoring, change management, and incident response coordination.
Strengthen your Firewall operations without expanding your team. IPSIP Vietnam can manage the entire environment or work directly alongside your existing IT team.
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24/7 NOC/SOC
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Fortinet Expertise
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ISO/IEC 27001:2022 and SOC 2 Type II
PROVEN OPERATIONAL CAPABILITIES
24/7
Continuous NOC/ SOC operations
System monitoring outside business hours, on weekends, and during public holidays
FGT
Fortinet Expertise
Experience integrating, supporting, and maintaining FortiGate systems
ISO
ISO 27001:2022
Service center operations follow an information security management system
SOC 2
SOC 2 TYPE II
Independent assurance over controls used in service delivery
What is a Firewall and Why does it require continuous management?
A Firewall is a traffic control layer positioned between internal networks, the Internet, data centers, and Cloud environments. Based on defined security policies, it determines which connections are allowed, which require inspection, and which activities must be blocked.
However, a Firewall cannot protect the system effectively if it is misconfigured, its rules are not regularly reviewed, updates are delayed, or alerts are not addressed promptly.
THE DIFFERENCE
A Firewall is a technology. Managed Firewall combines that technology with expert personnel, operational processes, and continuous 24/7 monitoring.
How does a Firewall control traffic?
A Firewall is positioned at the boundary between network zones. It inspects traffic against configured security policies before deciding whether to allow or block a connection.
1. INTAKE
Traffic entering the system
Connections pass through the Firewall before reaching the network and resources that need protection.
3. DECISION
Allow
Traffic that complies with security policies
Block
Traffic that does not comply with security policies
24/7 · Management layer from IPSIP Vietnam
Managed Firewall does not change the Firewall’s core mechanism. IPSIP Vietnam adds continuous monitoring, operations, configuration maintenance, policy optimization, and alert handling.
How is a Traditional Firewall different from a Managed Firewall?
The difference does not necessarily lie in the Firewall itself, but in how the system is operated. With a self-managed Firewall, the business is responsible for monitoring and response. With Managed Firewall, IPSIP Vietnam assumes responsibility for - or works alongside the business to perform - continuous management activities within the agreed scope and SLA.
SELF-MANAGED MODEL
Self-managed enterprise Firewall
The business owns or deploys the Firewall and remains responsible for all ongoing operations.
✓ The internal IT team monitors system status and alerts.
✓ Rule, VPN, and configuration changes depend on available resources.
✓ Policy updates and reviews may be delayed by daily workloads.
✓ The business must arrange after-hours coverage and manage escalations.
SAME FIREWALL PLATFORM
DIFFERENT OPERATIONAL LAYER
MANAGED SERVICE MODEL
Managed Firewall
IPSIP Vietnam can manage the Firewall environment in full or work alongside the existing IT team according to a predefined scope of responsibility and SLA.
✓ IPSIP continuously monitors system status and alerts.
✓ Rule, VPN, and configuration changes follow an agreed process.
✓ Security policies and updates are reviewed and maintained regularly.
✓ After-hours coverage and escalation are coordinated according to the SLA.
When does a business need 24/7 Managed Firewall Services?
Businesses should consider 24/7 Managed Firewall when their Firewall is not continuously monitored, access policies are rarely reviewed, configuration changes lack proper control, or incident handling depends on only a few individuals.
QUICK ASSESSMENT
How many of these signs apply to tour business?
If one or more of the following situations exist, both the Firewall configuration and its operating model should be reviewed.
🔴 No continuous monitoring
🔴 No after-hours coverage
🔴 Rules not regularly reviewed
🔴 Uncontrolled changes
The Firewall is checked only after an incident
When logs, alerts, and device status are not monitored regularly, signs of intrusion may remain undetected for an extended period.
No staff available outside business hours
When alerts arise at night, on weekends, or during public holidays, the business may lack a designated contact to assess and escalate the incident to the appropriate specialist.
Rules and access permissions have not been reviewed recently
Expired or duplicate rules and overly broad permissions can expand the attack surface and reduce Firewall effectiveness.
Configuration changes lack approval and validation
Without a process for receiving, assessing, implementing, and validating changes, the risk of disruption or unintended vulnerabilities increases.
Benefits of outsourced Managed Firewall
A Firewall delivers its full value only when it is operated continuously and in accordance with established policies. With 24/7 Managed Firewall, businesses gain specialized management capabilities without having to build and maintain an entire on-call team.
Reduce monitoring gaps
The Firewall is monitored and supported 24/7, including outside regular business hours.
Reduce the burden on internal IT teams
The IT team gains access to additional expertise for Firewall-related operations, allowing it to focus more on internal priorities.
Maintain appropriate configurations
Configurations and security policies are maintained, adjusted, and optimized according to the agreed service scope.
A dedicated technical contact for Firewall alerts
The business has access to a specialist team that monitors alerts and coordinates the response when Firewall-related issues arise.
IPSIP Vietnam and the Fortinet Technology Platform
Fortinet is one of the technology platforms for which the IPSIP Vietnam team has received training and certification. This expertise is combined with IPSIP’s 24/7 NOC/SOC service center capabilities to support Firewall implementation and management.
Fortinet expertise
24/7 service center
Real-world implementation experience
The IPSIP Vietnam team holds certifications in Fortinet and other cybersecurity technologies.
IPSIP operates NOC and SOC service centers that provide continuous monitoring.
A case study on Fortinet Firewall management for Cloud and SaaS infrastructure.
Types of Firewalls orovided by IPSIP Vietnam
NGFW and WAF: Two solutions that protect different areas and can be deployed across Cloud or On-Premises infrastructure.
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NETWORK PROTECTION
NGFW
NEXT-GENERATION FIREWALL
An NGFW protects network traffic, data, assets, and users across enterprise infrastructure. Fortinet positions this Firewall layer for environments combining traditional systems and Cloud infrastructure.
02
APLICATION PROTECTION
WAF
WEB APPLICATION FIREWALL
A WAF focuses on protecting web applications and APIs. This Firewall layer detects and blocks attacks targeting applications delivered over the web.
Deployment environments
The deployment model is selected according to the infrastructure architecture and required protection scope.
CLOUD
ON-PREMISE
Why do businesses choose IPSIP Vietnam for Managed Firewall?
A team with Fortinet expertise
The IPSIP Group team holds certifications across several leading technology platforms, including Fortinet. This expertise has been applied in real-world Fortinet Firewall management projects.
Flexible collaboration with customer IT teams
IPSIP can provide outsourced IT operations or work alongside the existing IT team. Resources ranging from L1 support to specialists are assigned according to the actual scope, helping businesses strengthen their operational capabilities without necessarily expanding the entire internal team.
24/7 operations as a core capability
IPSIP Vietnam operates NOC and SOC service centers continuously, 24/7. This gives businesses additional resources to monitor Firewalls, receive alerts, and coordinate incident handling outside regular business hours.
Service centers aligned with International standards
IPSIP Group’s service centers maintain ISO/IEC 27001 certification and SOC 2 Type II attestation, providing a foundation for managing information, data, and operations according to independently assessed security requirements.
Proven expertise
IPSIP has successfully delivered 50+ projects for businesses in Vietnam and worldwide, across diverse industries and IT environments.
Finance
Education
Healthcare
Insurance
>90%
of clients continue using our services
Customer trust reflects IPSIP Vietnam’s consistent service quality and long-term commitment to supporting IT operations and growth.
Securing and optimizing global operations
Câu hỏi thường gặp
Services that complement IT Helpdesk
Expand from user support to IT management, infrastructure monitoring, and cybersecurity as your business grows.
TELL US ABOUT YOUR PROJECT
...And our team will:
Review your request within 1–2 business hours.
Provide a detailed proposal based on your project’s specific scope and requirements.
Arrange an in-depth call to discuss your project and finalize the most suitable approach.
Sign the service agreement and officially launch the project with you.
Don’t have specific requirements yet but want to learn more about our capabilities? Visit About IPSIP Vietnam to discover more about our team’s expertise.
