Outsourced IT services
Support your IT team
Save up to 75% on Operating Costs
Expand your IT capabilities without growing your team. IPSIP can manage your IT or work alongside your in-house team.
From Helpdesk and infrastructure to Cloud and security, our experts are ready to support you 24/7.
About IPSIP Vietnam
15+
Year of experience
1.450.000
Annual alerts processed
35
DDoS attacked locked
5
Contries
80+
International and domestic IT experts
IPSIP Vietnam's management system and team of experts meet the most stringent international security standards
IPSIP Vietnam can manage your entire IT operations or work alongside your in-house team, adding resources and expertise when needed. Support covers IT Helpdesk, Cloud, Firewall, infrastructure, backup, security, and 24/7 monitoring.
✅ Ticket-based IT Helpdesk with Remote & Onsite support and clear SLAs.
✅ 24/7 system monitoring, early alerts, and reduced downtime.
✅ User and device management, system updates, and regular security patching.
✅ Monthly reports on system health, risks, and improvement recommendations.
Our valued customer
IPSIP Vietnam is proud to accompany leading organizations and businesses.
IT risks quietly impacting your business
Overloaded IT resources
Your in-house IT team handles Helpdesk, users, devices, networks, servers, and daily operations. As workloads grow, key infrastructure, security, and improvement projects may be delayed.
After-hours system downtime
Server, network, or Cloud issues can happen anytime. Without monitoring, alerts, and after-hours support, downtime can last longer and disrupt business operations.
Cybersecurity gaps
As users, devices, and data grow, security becomes harder to manage. Missing patches, MFA, backups, or regular monitoring can create security gaps that go unnoticed.
Managed IT helps build a stronger IT operation, shifting your business from reactive firefighting to proactive prevention.
Effectiveness comparison
Traditional IT vs. Outsourced IT services at IPSIP Vietnam
When businesses manage IT In-House
Resources can be overloaded
IT teams handle Helpdesk, users, devices, infrastructure, and daily issues at once, leaving less time for higher-priority projects.
Limited after-hours support
When issues occur at night, on weekends, or holidays, internal teams may lack the resources to respond quickly.
Multiple areas of expertise required
Cloud, Network, Server, and Cybersecurity require different skills that a small IT team may find difficult to cover.
Harder to stay proactive
Daily support demands can delay monitoring, updates, backups, patching, and regular risk reviews.
IPSIP Managed IT
Flexible IT resources
IPSIP can fully manage your IT or work alongside your in-house team, depending on your business needs.
24/7 support & monitoring
Continuous monitoring, early alerts, and after-hours incident support whenever needed.
Access to IT specialists
Add Cloud, Network, Server, and Cybersecurity expertise without hiring for every specialty.
Proactive & transparent operations
Monitoring, updates, patching, backups, and regular reports help identify risks early and continuously improve your IT.
YOUR IT PARTNER
One IT partner -
Covering your core IT operations
1. Helpdesk & User support
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Requests via Ticket, Email, Form, or Phone
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Remote and Onsite support
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Troubleshooting for PCs, software, printers, and LAN
4. Backup & Disaster Recovery
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Design and manage backups using the 3-2-1 rule
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Regular data recovery testing
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Recovery plans for system incidents
2. Infrastructure & Systems management
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Manage Servers, VMs, AD, and File Server/NAS
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Manage LAN, Wi-Fi, and network devices
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Manage accounts, permissions, and access controls
5. Microsoft 365 & Business Email
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Manage users, groups, mailboxes, and permissions
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Configure MFA and security policies
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Support Outlook, Teams, SharePoint, and Microsoft 365
3. Core IT Security
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Set up MFA, password policies, and endpoint protection
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System updates, security patching, and software control
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Risk reviews and security improvement recommendations
6. Reporting & Continuous improvement
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Regular reports on Tickets, incidents, and system health
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Track risks and recommend improvements
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Build an upgrade roadmap based on needs and budget
Flexible deployment, Clear collaboration
Current IT assessment
Review infrastructure, accounts, devices, and current IT support needs.
Define the collaboration model
Set the scope, responsibilities, support channels, and SLA commitments.
Connect & Monitor
Set up Ticketing, system monitoring, alerts, updates, and regular backup checks.
Operate & Improve
Provide ongoing support, regular reports, and improvement recommendations based on actual needs.
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Flexible service plans for your business
Deploy as a fully outsourced IT team or work alongside your existing IT team
RECOMMENDED
Standard Package
Daily IT Operations
Ideal for businesses needing reliable IT Helpdesk and added system management resources.
✓ Ticket-based IT Helpdesk with Remote & Onsite support
✓ User, device, and Microsoft 365 management
✓ System monitoring and incident alerts
✓ Regular updates, patching, and maintenance
✓ Backup and recovery testing
✓ Monthly system health reports
Premium Package
IT Operations + Enhanced Security
Ideal for businesses with more users, multiple locations, or higher security requirements.
✓ Includes all Standard services
✓ Enhanced MFA, access control, and system security
✓ User access provisioning and removal
✓ Regular security risk assessments
✓ System improvement and upgrade roadmap
✓ Dedicated IT expert for ongoing advice
*Service scope is tailored to the number of users, devices, locations, existing systems, and SLA requirements.
Proven expertise
IPSIP has successfully delivered 50+ projects for businesses in Vietnam and worldwide, across diverse industries and IT environments.
Finance
Education
Healthcare
Insurance
>90%
of clients continue using our services
Customer trust reflects IPSIP Vietnam’s consistent service quality and long-term commitment to supporting IT operations and growth.
Trusted by Clients worldwide
MSP & MSSP Partnership
Expand services - Optimize resources
Add International-standard IT & Cybersecurity capabilities for your Clients
IPSIP partners with MSPs and MSSPs to provide expert talent, technology, and operational infrastructure. From IT Helpdesk and NOC/SOC 24/7 to Cloud and Cybersecurity, partners can quickly expand their services and strengthen client support without building every capability from scratch.
Expand your service portfolio
Quickly add SOC 24/7, NOC 24/7, IT Helpdesk, Cloud, and Cybersecurity services without building the entire infrastructure in-house.
Add technical Expertise
IPSIP’s local and international experts work alongside your technical team, adding specialized skills and operational capacity when needed.
Grow business opportunities
Meet more IT and security needs from existing clients, expand cross-sell opportunities, and grow revenue without major investments in staff and infrastructure.
FLEXIBLE MSP & MSSP PARTNERSHIPS, READY TO SCALE
Leverage our infrastructure, expert team, and 15+ years of experience to expand your IT & Cybersecurity service capabilities.
Build a partnership model aligned with your capabilities and business goals.
Comprehensive IT & Cybersecurity service ecosystem
From daily IT support to infrastructure management and advanced cybersecurity monitoring, IPSIP Vietnam provides services that can be deployed independently or combined to fit each business.
24/7 monitoring:
The core capability of IPSIP Vietnam
IPSIP keeps business IT systems running continuously through dedicated 24/7 NOC and SOC centers, providing continuous monitoring, early incident detection, and protection for critical systems.
Our experts hold leading technology certifications from Fortinet, SentinelOne, Sekoia, Wallix, ESET, and more, enabling timely response across complex IT environments.
At IPSIP Vietnam, we are more than a service provider. We are a dedicated and professional IT partner, ready to understand your needs and work alongside your business to address operational challenges.
Why choose IPSIP Vietnam?
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Experience serving businesses in Vietnam and worldwide.
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Services can run independently or alongside your in-house IT team.
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Proactive monitoring, alerts, backups, and risk prevention.
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A complete ecosystem from IT Helpdesk and NOC to SOC and advanced Cybersecurity.
Clear SLA & Transparent operations
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Response times defined by incident priority.
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Requests tracked through Ticket, Email, and Phone.
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Scheduled reporting, maintenance, and system checks.
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Documented systems, configurations, and operating procedures.
FAQ
Success stories
Challenge: A global financial environment required strict security, 24/7 monitoring of critical systems, and zero downtime, making continuous in-house operations and cost optimization challenging.
Solution: IPSIP deployed a dual-service model: comprehensive IT infrastructure management and maintenance (Scope 1), together with 24/7 SOC operations powered by SIEM/SOAR automation (Scope 2).
Results: Completed deployment in just 3 months, achieved 100% malware protection, maintained maximum system uptime, and reached over 90% customer satisfaction.
Challenge: Employees accessed business data through unsecured home networks, increasing the risk of cyberattacks exploiting vulnerabilities on personal devices.
Solution: Deployed FlexSecure360 with Multi-Factor Authentication (MFA), endpoint security, and encrypted remote connections without requiring a large in-house IT team.
Results: Secured remote access, reduced data leakage risks, maintained smooth employee productivity, and restricted unauthorized applications.
Challenge: Corporate email was frequently targeted by Phishing and Ransomware, putting internal accounting data at risk while the business had limited in-house IT resources.
Solution: Deployed an intelligent Email Security Gateway with malicious link filtering and Sandbox technology for advanced analysis of suspicious attachments.
Results: Successfully blocked 99.9% of spam, ransomware, and financial phishing emails before reaching employee inboxes, while simplifying cloud application management.
Challenge: The SME relied on fragmented security solutions, lacked centralized management tools, and faced high investment and operating costs.
Solution: IPSIP deployed a comprehensive managed security solution with centralized security device management and rapid incident response procedures.
Results: Reduced costs by up to 40%, achieved 100% protection against malware, and eliminated system-disrupting incidents.
