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Cyber Security Hub
Stay updated with the latest news on technology, cybersecurity, market reports
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Last week in cybersecurity (June 22–28): EVN scams alert, AI manipulation, and Linux root-exploiting vulnerability
Explore last week in cybersecurity (June 22–28): EVN warns of fake OTPs, AI agents tricked into executing malware, and the DirtyClone Root flaw. Read now!
Jun 29
Information technology for small business: Growth, security and compliance strategies in 2026
Discover comprehensive information technology for small business. Avoid penalties of up to 5% of revenue from the Personal Data Protection Law with FlexSecure360 from IPSIP today!
Jun 24
Last week in cybersecurity: 73,000 Fortinet accounts leaked, 152 malicious Chrome extensions, and 17 million WordPress attacks
Recap of last week in cybersecurity: 73K leaked Fortinet accounts, 152 malicious Chrome extensions, and WordPress attacks. Get a comprehensive cybersecurity solution!
Jun 22
24H movement
Security advisory: Critical Zimbra vulnerability allows hackers to attack via a single email
Zimbra has issued an urgent advisory urging users to promptly update their software to patch a critical security vulnerability.
6 hours ago
AWS environment compromised within 72 hours as AI accelerated an extortion campaign
Sygnia observed an AI-assisted intrusion spread from an internet-facing application to AWS, CI/CD systems, and sensitive data within 72 hours.
13 hours ago
Red alert: 7 corporate cybersecurity threats that need immediate mitigation
Cybersecurity Insiders warns of 7 corporate cybersecurity threats: Ransomware, Phishing, AI, Cloud, Supply Chain. Read expert solutions now!
14 hours ago
All posts
Building a disaster recovery plan with an IT partner
Build a Disaster Recovery Plan (DRP) to help your business minimize downtime and protect data against ransomware. Explore the standard process from IT experts.
May 5
SLA IT Helpdesk: The foundation for 99.9% uptime and seamless operations
In the era of digitalization, IT system stability is no longer just a competitive advantage - it is a prerequisite for business survival. This is where the IT Helpdesk SLA proves its worth.
Apr 22
Evaluating IT Helpdesk quality: It's time to shift from SLA to XLA
Discover the new standard in evaluating IT helpdesk quality. Eliminate the Watermelon Effect by integrating SLAs with XLAs to optimize user productivity.
Apr 22
IT Helpdesk outsourcing risks: Critical gaps and defense strategies for businesses
Discover common IT Helpdesk outsourcing risks such as SLA violations, data loss, and lack of transparency. Protect your systems with a well-structured Disaster Recovery Plan.
Apr 16
Having In-house IT staff: Should you still outsource your IT Helpdesk?
In the era of rapid digital transformation, IT infrastructure is no longer just a supporting tool but has become the core foundation for all business operations. However, maintaining a thin internal IT team is revealing serious vulnerabilities in terms of availability and security. The trend of IT Helpdesk outsourcing is emerging as an essential strategy for businesses.
Apr 15
3 core criteria for choosing the best IT Helpdesk provider
Discover 5 key criteria for choosing a reliable IT Helpdesk provider. Learn the importance of SLA commitments and how to select the right partner to optimize operational costs.
Apr 13
IT Helpdesk services: Resolving up to 90% of incidents without increasing headcount, reducing backlog by 50%
Optimize business operations with professional IT Helpdesk services. Explore solutions to accelerate incident resolution, reduce costs, and ensure comprehensive data security with IPSIP Vietnam.
Moving away from a reactive incident management mindset, leading enterprises are redefining IT Helpdesk teams as true growth levers. Instead of merely being a complaint center, this system becomes a command hub that empowers employees and ensures smoother operations.
Mar 12
Which IT Helpdesk software should be used for efficient operations?
Discover IT Helpdesk software and ticketing systems that help SMEs and startups optimize incident handling processes, ensure SLA compliance, and improve internal IT performance.
Dec 31, 2025
IT Helpdesk: 10 standards for successful IT operations
Discover the 10 gold standards for building an effective IT Helpdesk. Optimize processes, reduce disruptions, and enhance the user experience with professional solutions from IPSIP Vietnam.
Dec 10, 2025
The real benefits of IT Helpdesk: Eliminating the 8AM computer nightmare
8:00 AM. With less than an hour until a critical meeting, your computer suddenly freezes with a "blue screen" or loses its network connection. This is a familiar scenario for any office worker. However, if a business has a professional technical support team, this script no longer has to end negatively. This is precisely when the benefits of an IT Helpdesk become clearer than ever.
Nov 13, 2025
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